This article explains how the complete order process works.

Currently, we order six times a year, in January, March, May, July, September and November.

In the first few days of the month, we set up a new order form based on current catalogue prices and availability. This is emailed out to members, though in future you'll be able to download it from this website as well.

The cut-off date for return of order forms is usually a Sunday in mid-month. Orders are usually collated on Sunday evening.

At our discretion, we may be able to take 'late' orders, but only for complete cases (or part-cases if the wholesaler is willing to split these).

Delivery is on either Thursday (Essential Trading) or Friday (Infinity).

Collection from the Portswood/Highfield area is on Saturday morning or - if you can't make that time - by other arrangement.

There will usually be a range of overstocks (extras) on offer as well at this stage.